Modernised IT Solution for International Charity

The headquarters of a truly international organisation, World Association of Girl Guides andGirl Scouts’ World Bureau in North London, works alongside several international offices to manage global guiding events, promotions and activities. The nature of the organisation underlines the importance of effective communication, filesharing, data security and overall system stability. London Data were invited to implement a modernised, centralised and standardised solution including a dedicated support technician on-site during office hours, as well as 2nd and 3rd line escalation routes.

The concept was to allow the offices access to a centralised store of data for accounting and membership applications to increase productivity and inter-site co-operation. With each network location working differently and with their own security concerns, a global policy needed to be designed and implemented to ensure the level of seamless connectivity and interoperability required by the World Bureau without compromising the integrity of the file system and working model.

The office spaces have been set up to interconnect through VPNs between local networks and remote workers can connect from all over the world to servers and workstations via terminal services. Guest computer terminals on site have been segregated and locked down to prevent un-witting guest users from compromising mission critical data and services. We implemented a standardised security structure for users, passwords and access rights, and furthermore a centralised system for management of operating system maintenance and virus/malware protection from our central London location, affording the organisation the comfort of a well-managed and supported IT environment.